Are you a people-person? Looking for a way to give something back to your local community?
We want volunteers to help meet and greet visitors (including children, families, supporters and external guests) at Claire House Liverpool (based in West Derby). You’ll be responsible for granting visitors entry to the building, signing them in and, most importantly, giving them a warm welcome!
Tasks will include:
- Monitoring the door and using the phone to let visitors into the site
- Signing visitors in using the guest book
- Providing refreshments (e.g. making them a cup of tea/coffee)
- Re-stocking refreshments
- Clearing away equipment after use (e.g. placing used mugs in the dishwasher, wiping down surfaces)
- When required, picking up deliveries and supplies such as milk, pre-ordered lunches etc.
- Assisting staff in setting up and preparing rooms/equipment
The most important part of this role will be to greet children and families arriving for appointments and ensure they get a friendly welcome. By doing this, you’ll ensure our busy Care Team are freed up to focus on their clinical duties and that families get the best experience possible visiting us.
We’re looking for someone who takes everything in their stride and is able to put others at ease. Volunteers should be friendly, personable and empathetic. Experience in reception, customer service and/or in a clinical environment would be helpful, but isn’t essential.
This opportunity would be best suited to someone who is happy to be busy but also understands there may be quieter times. You should be flexible, adaptable to change and eager to help with a range of tasks. It’s essential that you’re a good communicator and reliable person ! We’ll need to know in a timely manner whether you are available for a shift.
Time: Weekdays, 9am-4pm (flexibility can be offered)
Location: Claire House Liverpool